Accepted Insurances
We accept most major insurance plans for covered mental health diagnoses, including Aetna, Cigna, UHC, Anthem, Medicaid, and Medicare.
Aetna
Aetna Better Health
Aetna Medicare
Ambetter
Anthem
Blue Cross Blue Shield
Caresource
Cigna
CHAMPVA
Humana Medicare
Humana Healthy Horizons
Kentucky State Medicaid
Medicare
Medical Mutual of Ohio
Passport by Molina
UMR
UnitedHealthcare (UHC)
UnitedHealthcare Community
Tricare East
Wellcare of Kentucky
Coverage depends on the service
We accept the plans shown above for covered behavioral health services. Therapy and medication management are usually the clearest places to use in-network benefits.
For psychological evaluations, coverage depends on the referral question and the number of testing units a plan approves. Insurance-based testing hours include record collection, collateral information, interviewing clients and parents, test administration, reviewing and integrating data, researching concerns, consulting with other providers, and documentation, so we focus on the most clinically relevant tests within the hours authorized. Kentucky Medicaid plans in particular often require services to be treatment-focused, medically necessary, and authorized in advance, and Medicaid clients cannot be charged beyond covered amounts. Evaluations requested mainly for school, court, disability or waiver eligibility, benefits paperwork, or other third-party documentation are typically handled through self-pay or another funding source instead of insurance.
Don't see your provider?
Insurance panels are frequently updated, and not all clinicians maintain in-network status with every listed provider. Therapy and medication management are usually the clearest places to use insurance. Evaluation referrals depend on medical necessity and the number of testing units a plan authorizes, and self-pay can be used when someone wants broader testing or documentation than a plan will cover. We also offer out-of-network billing support when appropriate.
Verify Your CoverageInsurance Resources from Our Blog
Insurance
Understanding Health Insurance
Commercial plans, Kentucky Medicaid MCOs, and Medicare explained.
Insurance
Aetna Better Health — Prior Auth & Appeals
Medical necessity, exclusions, prior authorization, and appeals for Kentucky Medicaid testing.
Announcement
Now In-Network with Wellcare of Kentucky
Therapy and medication management under Wellcare benefits.
Coverage questions usually lead here next
Use these pages when you need to pair plan information with pricing, intake, or common policy questions.
Fees and insurance
Compare self-pay rates with the services most often billed through insurance.
Open pageNew client guide
See what happens after you reach out and how benefit checks fit into intake.
Open pageInsurance and intake FAQ
Read common questions about authorizations, Medicaid limits, and scheduling.
Open page